At The Furnace Lady, your privacy is important to us. This policy explains how we collect and use information when you visit our website.
Non-Personal Information: We use Google Analytics to collect general data such as browser type, referring website, language preference, and the date and time of your visit. This information helps us understand how visitors use our site and improve the experience.
Personal Information: We may collect personal information that you voluntarily provide through contact forms, quote requests, service booking forms, or appointment scheduling tools. This information may include your name, email address, phone number, address, and any details you choose to provide regarding your service request.
Appointment Scheduling: We use Calendly to allow visitors to schedule appointments online. Information submitted through Calendly may be collected and processed for the purpose of scheduling and managing appointments.
Website Improvements: Non-personal information is used to analyze trends and improve the functionality, performance, and content of our website.
Communication: Personal information you provide may be used to respond to inquiries, provide estimates, schedule appointments, deliver requested services, and communicate regarding your service requests.
Appointment Scheduling: Information submitted through our online scheduling tools may be used to book, confirm, modify, or manage appointments and service visits.
We use trusted third-party services to help operate and improve our website and services.
Google Analytics: We use Google Analytics, provided by Google LLC, to collect anonymized website usage data. Google Analytics does not personally identify users. You can choose to disable Google Analytics tracking through browser settings or opt-out tools.
Calendly: We use Calendly to provide online appointment scheduling. Information submitted through Calendly may be collected and processed for the purpose of scheduling and managing appointments in accordance with Calendly's privacy practices.
Other Service Providers: We may use third-party providers to process contact form submissions, website hosting, and other business services. These providers only receive information necessary to perform their services on our behalf.
By using our website, you agree to our privacy practices outlined above. Since we do not use cookies, no additional consent is required.
If you have questions or concerns about our privacy practices, please contact us directly.
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